Frequently Asked Questions (FAQ)

Find answers on frequently asked questions here. Still questions? Don't hesitate to contact us.

Is InformerOnline the right choice for me?
The online accounting program is perfectly suited for startups, small and medium-sized businesses, self-employed entrepreneurs, and freelancers.
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Can I try InformerOnline for free?
You can try InformerOnline for free for 30 days. After that, you are able to choose whether you would like to continue or not. The subscription is cancellable monthly.
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In which countries can I use InformerOnline?
For now, the features of InformerOnline are optimized for The Netherlands, Germany and Austria. The software can be displayed in Dutch, German, English and Spanish.
What happens after the trial phase?
ou can activate your account at the end of the trial period. If you don’t want to, your account will be automatically deleted after some time, unless you choose to activate it.
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How does the 30-day free trial work?
You can test InformerOnline for 30 days free of charge. You'll have access to all features and can start managing your finances right away. If you have any questions, feel free to reach out to our support team at any time.
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Can I use InformerOnline on my smartphone?
With the Informer App, you can manage your business anywhere you have internet access. Simply take a photo of a receipt, and a robot takes care of the rest. You can also check your financial status via the app, keeping you up to date anytime, anywhere.
Do I need to install software?
No. InformerOnline is Software as a Service (SaaS), meaning it can be accessed via the internet, with Informer handling all updates and maintenance. This eliminates the need for manual installation or updates by the user.
Is my administration secured?
InformerOnline holds the Trusted Cloud seal. Thanks to the strict requirements of this certification, the security and confidentiality of your data are optimally ensured.
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Why should I use accounting software?
Accounting software ensures your bookkeeping is more accurate and takes less time compared to using Excel. Thanks to the robust system and automation, your records are no longer prone to errors. Plus, it’s much more cost-effective than hiring an accountant to handle everything for you.